Amandeep Singh is a Principal Analyst & Associate Director with deep expertise in Communication & Collaboration, Customer Experience, and AI. He is a trusted advisor to industry leaders, offering strategic guidance that empowers decision-makers to navigate the complexities of Conversational AI, CCaaS (Contact Center as a Service), UCaaS (Unified Communications as a Service), CPaaS (Communications Platform as a Service), Customer Communication Management (CCM), and cutting-edge customer experience solutions.
